Shipping Policy

Shipping Methods :

 We partner with reputable carriers to ensure safe and timely delivery of your order. Orders once placed the products are likely to be delivered within 3-7 business days, except for North-east India where the delivery could take 7-10 business days.

 Please note, during festivals, adverse weather conditions or other such crisis, your shipment could get delayed. We assure you that we will try our best to have your parcel delivered to you in good time and our team will keep you updated in case of any delays.

 Shipping Locations :

 We currently offer shipping within India. We do not provide international shipping at this time.

 Order Processing :

 - Orders are processed and shipped on business days (Monday-Friday) excluding holidays.

- Orders placed before 1:00 PM (local time) on a business day will usually be shipped the same day.

- Orders placed after 1:00 PM (local time) on or on non-business days will be processed on the next business day.

 Shipping Fees :

 Shipping cost are to be borne by the customer. Currently, we charge a shipping fee of INR 199. However, we provide free shipping for orders above INR 2990. Unfortunately we are not taking any COD orders at the moment. 

 Order Tracking :

 Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your orders progress and estimated delivery date.

 Address Updates/Changes :

 If you need to make changes or update your address after placing your order, please contact us at soworu2023@gmail.com as soon as possible. We will do our best to accomodate your request, but changes may not be possible once the order has been shipped.

Missing or Damaged Items :

 In the rare event that your order arrives with missing or damaged items, please contact us within 24 hours of receiving your order. We will work diligently and provide a suitable solution. Please refer to our Returns and Exchange Policy, which can be found on our website.

 Soworu is commited to providing you with a seamless shopping experience. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us for assistance.